Why Any Service Business That You Hire Should Be Bonded As Well As Insured

bonded service company protects against theft

Why You Should Hire Bonded as Well as Insured Service Companies

Insurance will pay for accidents where customer’s property gets damaged. A bond is for dishonesty for not only the company owners, but also for the employees of the company. A surety bond as it is legally named, will pay the customer where there are actual criminal charges filed against the business owner or their employees for theft. Whether it be from the owner of the company or one of the employees. A bonded company is just a better company to do business with. This shows that not only the business owners are honest but also insures that their employees do the same.

Myth #1 – Most Services are Bonded and Insured

A lot of service businesses are not bonded.  Average customers think the company must be bonded if the company is reputable.

One couple in Washington recently learned that you should always check a company’s bond. Ask for proof of the Bond and the insurance.

A couple in Washington State recently hired a tree service while they were on vacation. Agreeing to the bid for $8000. The couple decided to let them do the job. Knowing that they were dealing with a reputable company. They decided to get the job done while the family was on vacation to Disney.

Their job was done. However, after they finished the job one of the employees stayed behind as everyone else left the job site. He then burglarized the people’s house that he had just worked at. When the people came home the next day, they found two laptops missing as well as a lot of personal paperwork. You can read more about this incident here.

Myth #2 A Bonded Company Will Charge Me a Lot More Than My Normal Service

I have been in the tree service industry for over 10 years.  Insured for as long as we’ve been in business. However, last year, I checked into getting a surety bond as well. Imagine my surprise when I found out that my bond was only going to cost me $116 a year.  I pay about $165 a month for my million dollar insurance policy.

Was I worried about theft? No, not at all. However, so that my customers didn’t have to worry about it either, I was willing to pay the $116 per year for a $10,000 surety bond.

Any reputable company is going to charge more than one that is not reputable. However, they are not in competition with the guys that have no insurance and no bonds. The guys that are only weekend warriors or just trying to make a little money and have not put in the time and service to actually build any kind of good reputation.

Last Year I Lost A Job and Gained a Customer Over a $100 Price Difference

We were doing some routine tree pruning last year. One of my customers asked me how much it would be to remove a tree that was between a flower bed and a fence.  The neighbors driveway was on the other side of the fence. I gave her a bid and she told me she would call me when she was ready to do the job.

A few months later my customer called me back to get me to remove another tree slightly smaller than the one that I bid before. When I asked what happened to the tree that I bid earlier, she explained. She was at work when her neighbor called. Someone had stopped by looking for tree work. The bid was $100 cheaper and since they were splitting the cost of the tree, he wanted to use that tree service. She agreed to let her neighbor hire the tree service that had stopped by.

When she returned home that day she found that the tree was still 8 feet tall. Her retaining wall for her flower bed was broken. And her neighbor had already paid the tree service.

Later when she got bids to rebuild the retaining wall for the flower beds, she found that it would cost her $1200 to replace the wall. She decided that she would never use anyone else again to do her tree service again.

When You Find A Bonded and Insured Company That You Are Happy With Stay With Them

Once I have worked at someone’s property at least twice I count them as my loyal customer. Therefore I will do my best to try to give them the best deals. We usually try to charge them slightly less than a new customer that may be less loyal. I will also usually throw in little tasks extra for a loyal customer where I would charge anyone else.

Why Do Loyal Customers Get a Better Deal?

I do these things to show my appreciation for the customer loyalty. However, when one of my customers call me back or I check with them as I am in the area. And they have been having my competitors doing work for them, I take it personal. I will usually ask them if I have done something to cause them to hire someone else. I always get the same kind of answers to these questions. They stopped by. Or another company was working for a neighbor and I just thought I would use them to do it that time.

Talking to other service company owners, I have found that I am not the only one that feels this betrayal by a customer that hires someone else.  We do this for a living. Think of it this way. What if you went into work Monday and you know that you are going the extra mile on a daily basis to make yourself indispensable to the company that you work for. But when you show up to work, you not only got passed over for the promotion, you got laid off because someone else was there over the weekend and they were given your job out of convenience. How would you feel?

A bonded and Insured, Reputable Company can be an Asset to Your Life. Companies that are both Bonded tend to be more responsible. You will never have to worry about accidents or theft from that company.

 

Immediate Job Openings

job openings

Job Openings Now At Professional 4 Life

We now have job openings for Climbers and Ground men at Professional 4 Life Enterprises.

We Take Safety To The Extremes

Professional 4 Life works about 70% of the time. We work Monday through Saturday from 8am to 8pm. Although we usually do not work 12 hour days we are available to work these long hours.  Most of the time we will work until 4pm.

Ground hands start at $100 a day, but take heart, we will let you go very soon if you are not ready to work.  We will give you a few days to catch on to what needs to be done.  We give raises based on performance.  So if you work well, you will get raises as you learn.

Climbers starting pay can range from $120 to $200 depending on your skills and your training. You will have a chance to prove yourself and Shane Cox, owner of Professional 4 Life will decide what your pay will be at the end of the first day.

Employee Policies

No discrimination

We do not care about your race or age as long as you are older than 18. We’re hiring women or men as long as they are willing to do the job. People on hard drugs need not apply.  We will also not tolerate people that have a problem with showing up daily on time. Shane Cox’s sons are usually on the job. And they are usually in charge of getting the jobs done in a timely manner when Shane is not there. Therefore, if you have a problem working and taking orders from a younger man, this is probably not the right job for you.

If you are interested in working for a great company, call Shane at (903) 571-9855

This company is a great place to work. Very understanding when things come up as long as you are honest. Don’t try to abuse the kindnesses that you are given.

We don’t currently offer any medical or dental benefits. In the past we have talked it over with the employees. And they have always said they would rather be paid and 1099’d

If you are interested in this job. But you are skeptical about anything, give us a call and we will try and work with you on an individual bases.  We will not pay a sign on bonus nor will we pay for your re-location so please don’t ask. We are offering a great job opportunity for anyone that is willing to work hard.

 

 

Tree Services – We need your help!

Does any of you that own tree services have those slow seasons?

We can’t seem to beat the slow seasons.  It always seems to be right around tax time.  I was just wondering if any other tree services has slow seasons and if you don’t mind sharing, how do you stay busy with tree services during this time?

We have went from making $8000 a week to $20,000 a week in our busy times, yet every year around February until May or June things always slow way down.  We are in a area that has a lot of trees and as I have stated, during the best parts of the year, we have no problem staying busy.  So what’s the secret to staying busy all year around?  I would love to get some feed back from you guys that face the same problems.

We are offering man hour rates to apartments and property management businesses on all of our tree services, so

tree_services
How do you stay busy in the hard times providing tree services it sure seems to be tough.

that we can stay busy, but nothing seems to keep us busy through the slow season. Even offering an annual maintenance program. People are registering for that, but it doesn’t really keep us busy all of the time either.

having an A+ rating on the Better Business Bureau

We won the 2015 Super Service Award from Angie’s List

Doing very good work at a very fair price.  We still get our prices beat by the guys that are not insured and don’t do things right of course.  If you don’t have any bills it’s easy to do cheap work.  Most of the guys that are doing cheap work in this area are either on drugs or bad alcoholics.  I wouldn’t let them work on my yard much less a tree, but of course there are a lot of homeowners that will not listen to reason until something gets broke. Those guys will get in a truck and leave.

Please share this post and comment your ideas or experiences.  We really do appreciate all of the help we get from our Tree removal service  friends out there on Facebook and Google +

I am looking forward to reading all of your advice.  I know that some of you guys get so busy that you have to put your customers off for up to 3 or 4 weeks.  We have never had that problem.  We may get booked for a week, but never any longer than that.  Please share your secrets.